You can track every sale and transaction from within your Alvéya™ dashboard.
Go to Payments → Orders to view customer orders.
Go to Payments → Transactions to view payments, refunds, and receipts.
Click into any order to see:
Order details
Customer contact information
Payment confirmation and totals
-> You can also process refunds directly from the Transactions area.
Automating order and payment tracking
Use these built-in automations to simplify your workflow:
Order Submitted trigger: Sends automated email confirmations.
Payment Received trigger: Sends receipts or notifications to your team.
Shopping Cart element: Auto-populates order details inside your email templates.
These triggers are available in Automations → Workflows.
Fulfil Orders and Add Shipment Details
All orders appear as Unfulfilled until they’re marked complete.
Go to Payments → Orders and open the relevant order.
Click Fulfil Items.
Add your tracking number, shipping provider, and tracking URL.
Save your changes — the order will be updated to Fulfilled.
Customers can be notified with tracking details automatically once fulfilment notifications are enabled in your account.
How fulfilment tracking works
When you mark an order as fulfilled, Alvéya™ automatically records:
Fulfilment date
Items fulfilled
Tracking information (number, provider, and URL)
You can review all fulfilment history within the order details at any time.
Additional notes & FAQs
Additional notes & FAQs
Additional Notes
Additional Notes
Only one-time products appear in your online store. Use Funnels or Order Forms to sell recurring or subscription products.
Coupon codes, receipts, and payment triggers work automatically.
Existing products are not shown by default — use the toggle to display them in your store.
Orders, payments, and refunds can all be managed from Payments → Orders and Payments → Transactions.
FAQS
FAQS
Can I sell recurring products in my online store?
Only one-time products can be added to the online store. If you want to sell recurring or subscription-based products, you can still do this using funnels or order forms instead.
I created a test store. How do I delete it?
To delete a store, simply remove any of the automatically generated store pages (such as the Products page, Cart page, Checkout page, or Thank You page). When you confirm the deletion, all store data linked to those pages will also be removed.
Can I set different prices for product variants?
Yes. Each variant can have its own price. By default, variants inherit the main product price, but you can override this and set unique pricing for each variant.
How do I mark orders as fulfilled and share shipment details?
You can fulfil an order by going to Payments → Orders, opening the order, and selecting “Fulfil Items.” Here you can add the tracking number, shipping provider, and tracking URL. When saved, these fulfilment details are recorded in the order history. If fulfilment notifications are available in your account, customers will receive tracking updates automatically.
Can I create multiple stores within the same location?
Yes. You can create more than one store inside a single Alvéya™ location. Each store can have different products, layouts, and pages depending on your needs.