Alvéya

Learn how phone numbers, SMS, and calling work inside Alvéya, and get everything set up step by step — with links to every detailed guide you'll need.

Phone & SMS: Step by Step Playbook

Australian local numbers require an approved Regulatory Bundle to keep sending and receiving calls and texts. Here's how to create one, get it approved, and link it to your numbers.

How to Create and Link a Regulatory Bundle for Australian Local Numbers

Choose a local or toll-free number for calls, texts, and automations — including what to expect during identity verification and when a Regulatory Bundle is required.

How to Buy a Phone Number in Alvéya

What drives your messaging costs, how to estimate them before you send, and how to keep them under control.

How to Calculate SMS and MMS Costs

Keep the phone number you already have and enable outbound calling through Alvéya, without purchasing a dedicated number.

How to Connect an Existing Phone Number in Alvéya

Use a Customer Replied trigger to send yourself or your team an internal SMS notification every time a contact texts you.

How to Forward Incoming SMS Messages as Notifications via a Workflow

Keep ongoing SMS conversations compliant with TCPA, CTIA, GDPR and CCPA by automatically refreshing opt-out language and sender details at a set interval.

Setting Up Automatic Opt-Out and Sender Info Updates for SMS Compliance

Get a business number to call and send sms

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